ORDERS ARE PREPARED AND SHIPPED WITHIN 24 HOURS FOLLOWING THE SHIPPING DATE SHOWN ON EACH PRODUCT PAGE (EXCEPT WEEKENDS AND PUBLIC HOLIDAYS)

You will be notified by e-mail as soon as your package is dispatched and you will receive the tracking number for your order to be kept informed of the correct delivery of your package.

SHIPPING COST

Free delivery in France.

For all other countries the delivery cost  is indicated at the time of the order.

RETURN PROCEDURE

You have 14 calendar days to return one or more items of your order, from the delivery date of the Order.

Any exchange or return must be the subject of a declaration by the Customer to CUSMOZ, via the contact form on the Site or the following address: contact@cusmoz.com. The Customer must attach to his request for withdrawal a copy of the invoice or any other element making it possible to identify the Order in question, and its holder.

You will be reimbursed as soon as possible, via the same payment method used during for the  payment and as soon as items are checked by our team.

The articles must be returned to us in their original packaging and must not have been used. Please send your return to the following address:

CUSMOZ SAS

10 rue de Penthièvre,

75008 Paris

WHAT DEADLINES?

Upon receipt of your return, a confirmation email will be sent to you.

Your credit or refund will be made within 14 days of receiving your items and automatically to the account associated with the bank card used during payment. In the case of payment by bank transfer, we will contact you to define the method of reimbursement.